Custom Branded Domain Outage

Incident Report for Grow.com

Resolved

This issue has now been resolved. We apologize for any inconvenience this may have caused.

If you have any further questions, please reach out to support@grow.com
Posted Nov 08, 2021 - 12:47 MST

Monitoring

We have identified the issues and a fix has been implemented and we are monitoring the results.

Thank you for your understanding as we work to improve the experience and reliability of our branded domain services.

As we monitor the fix, please reach out to support@grow.com if you continue to have any issues.
Posted Nov 08, 2021 - 08:52 MST

Investigating

Custom Branded Domains continue to display a 502 Gateway Error. We are actively investigating the issue. We apologize for any disruption caused.
Posted Nov 08, 2021 - 08:31 MST

Update

We are continuing to monitor for any further issues.
Posted Nov 08, 2021 - 08:20 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 08, 2021 - 08:20 MST

Investigating

Customers may have trouble loading or connecting to Grow through Custom Branded Domains at this time. Grow is still accessible via app.gogrow.com. Our team is investigating and we'll follow up with more information as soon as we have it. We apologize for any disruption caused.
Posted Nov 08, 2021 - 07:48 MST
This incident affected: Builder and Dashboards.