Basic Builder Metrics showing 'No Data'

Incident Report for Grow.com

Resolved

The fix is live and tested. All metrics are displaying their correct data.

Posted Feb 19, 2021 - 13:42 MST

Update

We have tested the fix, and are releasing it to live now.

Posted Feb 19, 2021 - 13:34 MST

Monitoring

The fix is building on our test servers currently.

Posted Feb 19, 2021 - 12:19 MST

Identified

We have identified the issue and have a fix for it. We will test this internally before we push it live.

Posted Feb 19, 2021 - 12:19 MST

Investigating

We are investigating this issue. We are finding it is only happening with Basic Builder metrics. Data Explorer metrics are fully functional.

Posted Feb 19, 2021 - 12:18 MST

This incident affected: Builder and Dashboards.