Resolved
This incident has been resolved.
Posted Oct 21, 2025 - 10:05 MDT
Monitoring
The AWS incident has been resolved and system performance has returned to normal.
We will continue to monitor the fix to make sure everything is stable.
Posted Oct 20, 2025 - 17:28 MDT
Update
AWS continues to update the us-east-1 incident status. While some services are improving, the issue has not yet been fully resolved.
Status updates for AWS Service Health can be found here: https://health.aws.amazon.com/health/status
Posted Oct 20, 2025 - 11:45 MDT
Identified
We are aware of an ongoing AWS outage in the us-east-1 region where AWS is reporting elevated error rates and degraded performance for a number of its services in that region. Because Grow depends on resources hosted in us-east-1, you may experience slow response times, time-outs, or sporadic failures when performing some operations.
Our team is monitoring the situation closely and will update this page as AWS restores normal service.
Posted Oct 20, 2025 - 09:27 MDT
This incident affected: Builder and Dashboards, Metric Utilities, Whitelabel and Integrations (Accelo, ActiveCampaign, Adroll, Airtable, Amazon Redshift, Amazon S3, Amazon Seller Central, Asana, Authorize.net, Banking Connections, BigCommerce, Box, Bronto, Campaign Monitor, Chargebee, ConstantContact, Copper, Custom REST, Delighted, Dropbox, Excel / CSV Upload, Facebook, Facebook Ads, Five9, Formstack, Freshbooks, Freshdesk, Freshservice, FTP/SFTP File Access, Google Ads, Google Analytics, Google Analytics Multi-Channel, Google Big Query, Google Drive, Google Search Console, Google Sheets, Harvest, HubSpot, Infusionsoft, Insightly, Instagram, Intercom, Jira, LinkedIn, LinkedIn Ads, Mailchimp, Marchex, Marketo, Bing Ads (Microsoft Advertising), Mixpanel, Monday.com, Mongo DB, Moz, MySQL, Netsuite, OneDrive, Pardot, Paypal, Pipedrive, Podio, PostgreSQL, Promoter.io, Qualtrics, Quickbooks Online, Recurly, RingCentral, Salesforce, Salesforce Marketing Cloud, SharePoint, Shipstation, Shopify, Smartsheet, Snowflake, SQL Server, Square, Stripe, Sugar CRM, Teamwork Projects, Totango, TSheets, Twitter, Twitter Ads, Typeform, WooCommerce, Wrike, Xero, YouTube, Zapier, Zendesk, Zendesk Sell, Zoho CRM).