Can't Save Metrics and Data isn't Updating

Incident Report for Grow.com

Resolved

All residual issues have now completely resolved and everything should be back to normal.

Posted Feb 08, 2021 - 18:00 MST

Monitoring

We have deployed a fix and all accounts should be working again as normal. We are continuing to run tests to ensure stability.

Posted Feb 08, 2021 - 16:02 MST

Identified

We have identified the issue and we're working to deploy a fix to all customer accounts.

Posted Feb 08, 2021 - 15:16 MST

Investigating

Saving Datasets and Metrics from the Builder is currently not working. Additionally, pulling any data from the builder is not working.

Posted Feb 08, 2021 - 14:39 MST

This incident affected: Builder and Dashboards and Pulling Data.